Headquartered
in Ottawa, Canada, Mitel Networks Corporation is a leading
global provider of enterprise and small business communications
solutions and services. The company focuses on blending
powerful infrastructure with an intuitive human interface
to deliver the benefits of voice, video and data convergence
to the user. Mitel Networks' broad portfolio of solutions
provide advanced voice, video and data communications platforms,
desktop phones and Internet appliances, intuitive applications
for customer relationship management and mobility, messaging
and multimedia collaboration.
Building on a foundation of success in enterprise communications,
the company now focuses its efforts on Internet Protocol
(IP) and the benefits it enables through the convergence
of voice, video and data over a single broadband network.
These new IP-based communications platforms are designed
to allow customers of all sizes to seamlessly implement
and/or migrate, in an evolutionary manner, without sacrificing
any of the features or functionality of traditional Private
Branch Exchange ("PBX") and Key Telephone Systems
("KTS").
Through best-in-class strategic relationships Mitel Networks
can offer businesses the choice and flexibility of an end-to-end
converged Local Area Network or seamless interoperability
with any existing infrastructure.
We are particularly excited by the Mitel 3300 ICP as we
feel there are very few products that come along that can
completely revolutionise the way a business works and the
33000 ICP is one of them.
We have been working with Voice Over IP (VOIP) and Computer
Telephony Integration (CTI) solutions for a number of years
now – in particular with installing qateways between
sites with legacy phone systems. However it is only when
you see voice and IP truly integrated (in a pure IP PBX
like the 3300) along with applications that totally integrate
voice and data that you begin to see how this technology
will change the way we work and live.
At last it IS possible for small companies with distributed
sites (and teleworkers) to pull all their employees into
one single organization that presents a seamless front end
to the outside world. We can now envisage a world where
the journey to the work place, which is getting increasingly
costly in all senses of the word, is no longer an obligation.
Where you can work when and where you want – with
the consequent demonstrable benefits of
• increased staff retention, satisfaction and efficiency
• lower office costs,
• less pollution,
• less congestion,
• lower transport costs
• lower call costs
• improved management tools
• better customer experience
This is not the future – it’s NOW! Sounds expensive?
It isn’t!
• New systems aimed at 20 user and 50 user market.
• Gateway off existing legacy phone system to retain
simple users and add value for those that need more powerful
applications.
Follow these links for more information
3300
ICP Phone System
Teleworking
Contact
Centre
Wireless
IP telephony
Mitel
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